This policy explains how Premium Sea Retreats handles information provided through voyage reservation and contact enquiries.
A reservation enquiry can include name, email address, date of birth, selected voyage, preferred sailing period, number of adult guests, fare, suite preference, casino interests, dietary and accessibility requirements and a message. A contact enquiry includes name, email, topic and message.
Information is used to review requests, confirm adult eligibility, identify relevant route and accommodation options, respond to questions, support accessibility and dietary planning, prepare booking steps and comply with applicable cruise and gambling requirements.
Date of birth supports an initial age check. Casino access can require separate verification and identification under the itinerary, jurisdiction and vessel policy. Do not provide passport numbers or document images through these forms.
Enquiry information should be retained only as long as needed for the stated purpose, a potential booking, legal obligations or a related dispute. Access should be limited to authorised personnel and appropriate organisational and technical safeguards should be applied.
The key oceanLuxePrivacyNotice is stored locally in the guest’s browser only to remember that the privacy notice was closed. Form entries and personal details are not placed in localStorage.
The website does not use external analytics, advertising trackers or tracking pixels. It does not connect enquiry fields to external marketing technology.
Depending on applicable law, a guest may request access, correction, deletion, restriction or objection, and may ask about the source, purpose and retention of information. Identity may need to be verified before fulfilling a request.
Send a privacy enquiry through the contact form or write to the following displayed address:
This policy should be reviewed before commercial launch against the company’s jurisdiction, maritime operations, personal data rules and the casino activities offered on each route.